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This is placeholder text that will introduce a library of resources to support people working in social care to improve their digital skills and capabilities.

Each of the resources below has been chosen based on x, y and z, and are the resources we highlight to users of our digital potential tool.

If you have any issues accessing any of the resources below, please contact digital@socialcare.wales.

Communicating through technology

Digital Unite

Social networking and blogs

A collection of guides covering social media and blogs, including Facebook, Instagram, LinkedIn, X and Nextdoor, with tips on staying safe online.

Digital Unite

Social networking and blogs

A collection of guides covering social media and blogs, including Facebook, Instagram, LinkedIn, X and Nextdoor, with tips on staying safe online.

Age UK

How to make a video call

Step-by-step guidance on using video calling apps such as WhatsApp, Zoom, FaceTime and Facebook Messenger to stay connected with others safely.

Age UK

How to make a video call

Step-by-step guidance on using video calling apps such as WhatsApp, Zoom, FaceTime and Facebook Messenger to stay connected with others safely.

Age UK

What is WhatsApp? And how to use it

A practical guide to using WhatsApp, including messaging, voice and video calls, group chats, and staying safe online.

Age UK

What is WhatsApp? And how to use it

A practical guide to using WhatsApp, including messaging, voice and video calls, group chats, and staying safe online.

Digital Unite

E-mail, WhatsApp and Skype

Easy-to-follow guides for email and messaging platforms such as Outlook, Skype and WhatsApp, helping you communicate confidently online.

Digital Unite

E-mail, WhatsApp and Skype

Easy-to-follow guides for email and messaging platforms such as Outlook, Skype and WhatsApp, helping you communicate confidently online.

Video conver

Video conver

Being safe and secure online

Digital Unite

Internet security guides

Guides on internet security, privacy, data protection and online safety to help you protect yourself, your devices and your personal information.

National Care Forum

Keeping safe online guide

Learn how to stay safe online, spot scams, protect personal information, use strong passwords and manage social media privacy settings.

Open University

Introduction to cyber security course

A free online course introducing cyber security, including online threats, malware, identity theft, and practical steps to stay safe online.

National Crime Agency

Internet safety resources

Training and resources to help professionals protect children and young people from online sexual abuse and exploitation.

Internet Matters

Keep children safe online resources

Resources which provide information and advice for parents and carers, tackling online issues such as cyberbullying, screen-time management and inappropriate content.

National Cyber Security Centre

Cyber security training

This training will give you the confidence to understand what cyber security means for you and how to stay safe online.

Open University

Network security course

This resource will help you learn about network security and its importance in protecting data and systems. Y

National Council for Voluntary Organisations

Data protection and cyber security resources

This will guide you in improving data protection and cybersecurity practices in your organisation.

Using data for work

Digital Care Hub

GDPR and information governance guidance

Guidance, templates, and training to help organisations meet Data Security and Protection Toolkit requirements and manage information safely.

Cwmpas

Data for decision making toolkit

Learn how to understand, use, and present data effectively to support planning, decision-making, and service improvement.

Data Cymru

Data training resources

Expert-led courses covering data presentation, statistics, surveys, focus groups, and using data to support decision-making.

Data Cymru

Understanding and using data guide

An introductory guide to understanding data, finding useful information, and using evidence to make informed decisions.

Digital Social Care Hub

Data security in social care course

Free e-earning on data protection and cyber security for social care staff, covering data security, breaches and safeguarding information.

UKAuthority

Data news and updates

News and updates on technology, digital transformation, data and innovation across the UK public sector.

Data Cymru

Statistical geographies guide

A guide to geographic data and classifications in Wales, explaining how location data supports planning, services and decision-making.

Data Cymru

Summary statistics guide

Learn how to calculate and interpret key statistics, including averages, percentages and standard deviation.

Data Cymru

Survey design and analysis guide

A practical guide to designing, running, and analysing surveys, from question writing to presenting results.

Data Cymru

Presenting data guide

Guidance on presenting data clearly using charts, tables, maps, and infographics to improve communication and understanding.

Data Cymru

Running focus groups guide

A practical guide to planning and running focus groups to gather feedback, insights and qualitative research data.

Data Cymru

Performance data guide

Learn how to understand, interpret, and use performance data to measure and improve services.

GOV.UK

The Caldicott Principles

Guidance on using confidential information in health and social care while maintaining privacy, security and legal compliance.

Digital Public Services Wales

Using data for decision-making webinar

Learn how data can be used to improve decision-making, service design and outcomes across the Welsh public sector.

Digitising Social Care

Data standards guide

Information on data standards in adult social care in England, supporting consistent data sharing and making it easier for different systems and organisations to work together.

Explore our other resources

The resources listed above are part of a wider library of resources designed to support the the use of digital in social care.

Using technology to innovate and improve services

Explore how digital tools and new approaches can improve services and outcomes.

Using technology to innovate and improve services

Explore how digital tools and new approaches can improve services and outcomes.

Building a positive digital culture

Discover how technology can support independence, wellbeing and personalised care.

Building a positive digital culture

Discover how technology can support independence, wellbeing and personalised care.

Supporting people through technology

Discover how technology can support independence, well-being and personalised care.

Supporting people through technology

Discover how technology can support independence, well-being and personalised care.

Digital tools, systems and infrastructure

Explore the systems, tools and technology that enable secure digital working.

Digital tools, systems and infrastructure

Explore the systems, tools and technology that enable secure digital working.

Using AI tools

Learn how to use AI tools confidently, effectively and responsibly.

Using AI tools

Learn how to use AI tools confidently, effectively and responsibly.